What areas do you cover?

Are your surveyors RICS qualified?

What qualification will my surveyor have?

Do you use trainee surveyors?

How will I know whether I need a Level 2 Homebuyer Survey or a Level 3 Building Survey?

What does a Level 2 Homebuyer Survey cover?

What does a Level 3 Building Survey cover?

Do you automatically include a valuation in your Level 2 Homebuyer and Level 3 Building Surveys?

Do you provide Level 1 Home Surveys?

Can I have a sample report sent to me?

How quickly can I book the surveyor?

Can I accompany the surveyor whilst the survey is completed?

If I have had a cheaper quote will you match it?

Do I have to call the vendor/estate agent to make an appointment for the surveyor?

When do I pay for the survey?

How long after the survey has been completed will I receive the report?

Can you get the report to me quicker than 5 working days?

How will your surveyor identify themselves when arriving at the property?

Will the surveyor call me after the survey has been completed?

How do I know that you will provide a good service?

How will the report be sent to me?

What happens if I need to reschedule or cancel the appointment?

What happens if I have a query after the report has been completed?

What happens if I need to complain?